Made to measure window blinds
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Terms and Conditions  


It is your responsibilty to provide accurate measurements to allow us to manufacture your blinds suitable for your requirements. See the 'Measure Blinds' link for instructions.

We are not responsible for incorrect measurements.

We cannot guarantee blinds will exactly match colours displayed on the website.

Multiple blind orders may vary in colour due to variations in dye batches.

Price and Payment

The price charged is the checkout price displayed when we receive your order.

All prices displayed on this website are subject to change at any time.

All prices are in UK pounds sterling and include Value Added Tax at the current applicable rate.

Payment is taken when you order because the blinds are made to measurement supplied by you, and the manufacturing process begins immediately.

Ownership of any goods shall pass to the customer on delivery.

Order Process

The website will guide you through the order process.

Your order will be placed by your confirmation of the order during the checkout process.

Your window blinds are custom made to your specifications therefore we take payment when you place your order during the checkout process.

Your order is subject to our acceptance.


Delivery of goods can only be made to mainland UK addresses.

Goods can be delivered to Channel Islands, Isle of Man, Orkney, Shetland and Scotish Isles, BFPO Addresses and Republic of Ireland. We reserve the right to amend the delivery cost to the these addresses as required.

We will make every effort to deliver our blinds as soon as possible and in any event within 30 days of the date of ordering.


Blinds can be collected from our showrooms located in Bury St Edmunds and Brandon.

You are responsible for onward transportation of the blinds to your premises.

Please check your blinds at collection for visible defects or omissions.

Cancellation Rights and Refunds

All blinds sold from this website are made to your specifications therefore you have no right to amend or cancel your order, return the blinds or ask for a refund.

The manufacturing process begins immediately and the blinds are made to your measurements.


Our blinds are guaranteed against defects in manufacture and material for delivery for a period of two years.

Should any defects arise during the warranty period, we shall at our expense, repair or replace the defective goods (or any components) on a like for like basis provided that the defect has not been due to:

1. Fair wear and tear.
2. Misuse or abuse.
3. The blinds being installed except as otherwise in accordance with accompanying written instructions or good industry practise.

Child Safety

Use of additional safety devices reduces the risk of strangulations that cannot be considered fool proof. Elimination of this type of risk can be acheived using vigilance and by keeping cords, chains and similar out of the reach of children. We strongly urge you to install the child safety devices supplied. If you are unsure how to install or cannot find the device, do not hesitate to contact us.

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